ZTE Android TV Box Remote Not Working? Fix It Now!

Troubleshooting Your ZTE Android TV Box Remote

• 💡 Diagnose the remote by checking if any buttons respond or if the indicator light illuminates.
• ⚠️ If no buttons work and the light doesn't turn on, the batteries are likely discharged and need replacement.
• 📌 If some buttons work but others don't, or if the light illuminates, proceed to check settings.

Using a Computer Mouse for Settings

• 🖱️ Connect a computer mouse to the ZTE Android TV Box's USB port to navigate the interface.
• ⚙️ Go to Settings > Device Preferences > Accessibility.
• 🔧 Locate and disable the Device Info AIDL service if it is enabled.
• ✅ Test the remote again after disabling the service; it should now be functional.

Using Google Home App as a Remote

• 📱 If the remote still does not work after troubleshooting, use the Google Home app on your smartphone.
• ➡️ Navigate to the 'Devices' tab in the app.
• 📺 Select your local TV device and tap the 'Remote' option to control your ZTE Android TV Box.
• 🚀 This provides a temporary or alternative solution to control your TV.