ZTE Android TV Box Remote Fix: Restore Full Functionality

Troubleshooting ZTE Android TV Box Remote Issues

• 💡 If your ZTE Android TV box remote only responds to a few buttons like back, power, Google Assistant, or volume, the issue is likely due to the accidental activation of the Device Info AIDL service.
• ⚠️ This service is an option that should not typically be available or enabled, but when it is, it can disable most remote functions.

Steps to Fix Remote Functionality

• 🛠️ To resolve this, you will need to connect an external USB computer mouse to the USB port on your ZTE Android TV box.
• 🖱️ Once the mouse is plugged in, a cursor will appear on your screen, allowing you to navigate the TV box's settings.

Navigating Settings and Disabling the Service

• ⚙️ Access the TV box settings, then navigate to Device Preferences.
• ➡️ Within Device Preferences, go to Accessibility and locate the Device Info AIDL service.
• ❌ Ensure that the Device Info AIDL service is disabled. The video demonstrates enabling it to show the problem, then disabling it to confirm the fix.

Confirming the Solution

• ✅ After disabling the Device Info AIDL service, all buttons on your remote should now be working correctly.
• 👍 This is a quick and straightforward solution to restore full remote functionality on your ZTE Android TV box.