ZTE Android TV Box: Fix Remote Not Working with Batteries, Mouse, or Google Home App

Troubleshooting ZTE Android TV Box Remote Issues

• 💡 Check Batteries: Ensure the remote's batteries are properly inserted and charged. If not, replace them with new ones or recharge if they are rechargeable.
• ⚠️ Partial Button Failure: If only some buttons (like power, back, or Google Assistant) work, it might indicate an issue with the 'Device Info AIDL service'.

Disabling Device Info AIDL Service

• 🖱️ Use a Computer Mouse: Connect a USB computer mouse to your ZTE Android TV Box to navigate the settings.
• ⚙️ Navigate Settings: Go to Settings > Device Preferences > Accessibility.
• 🔌 Disable Service: Locate 'Device Info AIDL service' and disable it if it is enabled. If it's already disabled, do not enable it.
• ✅ Test Remote: After disabling the service, test if your remote is now working correctly.

Alternative Remote Solutions

• 🖱️ Mouse as Remote: If the remote still doesn't work, a connected computer mouse can be used as an alternative input method.
• 📱 Google Home App: Download and open the Google Home app on your smartphone.
• 📡 Connect to TV: Go to 'Devices', find your Android TV under 'Local Devices', and select the 'Remote' option to control your TV.
• 🚀 Enjoy Your TV: These steps should help you regain control of your ZTE Android TV Box and resume your viewing experience.