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Xiaomi YU7 EV Buyers Face Over a Year Wait, Sparking Complaints and Refund Demands

ReutersJuly 5, 20251 min4,506 views
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Xiaomi YU7 Delivery Delays and Customer Complaints

  • 🚗 Xiaomi's new YU7 electric sports utility vehicle is facing significant delivery delays, with customers being told they must wait over a year.
  • 📈 The company received approximately 240,000 orders in the first 18 hours after its launch.
  • ⏳ By Tuesday, the Xiaomi app indicated waiting times ranging from 38 to 60 weeks for purchasers.

Buyer Dissatisfaction and Refund Demands

  • ⚠️ Over 400 buyers have lodged complaints on a consumer platform, citing a lack of awareness about the extended wait times.
  • 💰 Customers are demanding refunds, having paid a non-refundable deposit of nearly $698.
  • 📱 The estimated waiting time was reportedly only displayed on the official app after the order was confirmed.

Concerns Over Pricing and Tax Exemptions

  • 💸 Buyers are concerned that the prolonged wait could lead to increased costs, particularly as the EV tax exemption is set to expire at the end of the year.
  • 💬 Xiaomi has not yet responded to requests for comment regarding these issues.
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Xiaomi YU7Electric VehiclesDelivery DelaysCustomer ComplaintsRefund DemandsNon-refundable DepositEV Tax ExemptionAutomotive IndustryConsumer Rights
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