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Verizon Cell Phone Outage Impacts Thousands Across the US

CBS NewsJanuary 15, 20261 min37,116 views
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Widespread Verizon Outage

  • ⚠️ A significant Verizon cell phone outage affected thousands of customers across the United States on Wednesday.
  • 📊 According to Down Detector, over 182,000 users reported experiencing a loss of service.
  • 📍 Key affected areas included New York City, Houston, Dallas, Miami, and Atlanta.

Customer Impact and Service Disruptions

  • 📱 Customers reported having no cell service, seeing "SOS" on their phones, and being unable to make calls or use data.
  • 📞 The outage raised concerns, with New York City Emergency Management warning it could potentially affect calls to 911.

Verizon's Response and Previous Incidents

  • 🛠️ A Verizon spokesperson stated that engineers worked throughout the day to resolve the issue and apologized for the inconvenience.
  • 🗓️ This incident follows a similar, though less severe, outage experienced by Verizon customers less than a year prior, in August 2025.
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Verizon OutageCell Phone ServiceNetwork OutageCustomer ImpactEmergency ServicesConnectivity IssuesTelecommunications
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