SONY Xperia 1 VII: Forgot Lock Screen Password? Here's How to Unlock

Initial Steps to Unlock

• 💡 Try to remember the password that last worked for your Sony Xperia 1 VII.
• ⚠️ If you cannot recall the password, restart your phone in safe mode to check if a third-party app is causing login issues.

Safe Mode and Password Removal

• 🚀 To enter safe mode, simultaneously hold the volume up key and power button, then select and hold the power off option.
• 🔑 Once the phone restarts in safe mode, try inputting the password again.
• ✅ If successful, navigate to Settings > Security > Screen Lock, select 'None', and delete the lock.
• 🔄 Finally, restart your phone normally to regain access.

Alternative Solutions

• 📞 If safe mode doesn't resolve the issue, contact Sony customer support. They may be able to help regain access without deleting personal data if you can provide proof of ownership.
• ☁️ As a last resort, perform a factory reset using Google Find My Device if it was enabled on your phone. Log in via the Find My Device website and select the factory reset option.
• 🔧 Alternatively, perform a factory reset using recovery mode. Detailed instructions for entering and navigating recovery mode are available in a separate video on the channel.