Samsung Galaxy Book4: Fix Touchpad & Cursor Not Working

Enabling the Touchpad

• 💡 Press and hold the Fn key and then press the F5 key simultaneously to enable the touchpad.
• 🎯 If the touchpad icon appears on screen, test if it is now functional.

Navigating Windows Settings Without a Mouse

• 🚀 Use the Windows key + Tab to open the task view, then the right arrow key to select Settings and press Enter.
• 📌 Navigate through menus using the Tab and arrow keys to access Bluetooth & devices, then Devices, and finally Touchpad.
• ✅ If the touchpad toggle is off, press the spacebar to switch it on.

Troubleshooting with Device Manager

• 🔍 Open Device Manager by searching for it after pressing the Windows key.
• ⚙️ Navigate to Human Interface Devices, expand it, and locate the I2C HID Device.
• ⚠️ To troubleshoot, you can try disabling and then re-enabling the device, or uninstalling it and then restarting the laptop.

Updating Windows and Drivers

• 📈 Access Windows Update through the Settings menu.
• 💻 Select Check for updates and allow any available updates to download and install, followed by a system restart.
• 🛠️ Explore Advanced options and Optional updates for further driver installations.

Hardware Issues and Support

• 📞 If none of the software troubleshooting steps resolve the issue, it may indicate a hardware problem.
• 🆘 Contact Samsung customer support or a local repair center for further assistance.