REDMI Note 15 Pro 5G: Fix Touch Screen Not Responding - Step-by-Step Guide

Troubleshooting Unresponsive Touchscreen on REDMI Note 15 Pro 5G

• 💡 Force Restart by holding the Power and Volume Down buttons simultaneously until the screen goes dark, then release.
• 🧼 Clean the Display with a dry microfiber cloth or towel to remove dirt or debris that might interfere with touch input.

Using Safe Mode to Diagnose App Issues

• ⚠️ If the touchscreen remains unresponsive after a restart, a third-party application might be the cause.
• 🚀 To enter Safe Mode, force restart the device, wait for the Xiaomi logo, then immediately press and hold the Volume Down button until the device boots into Safe Mode.
• 🧩 In Safe Mode, check if the touchscreen is working. If it is, remove recently installed or suspicious apps one by one, then reboot to normal mode to test.

Hardware Checks and Factory Reset

• 🛡️ Remove Screen Protector: If a screen protector is applied, remove it as it might be interfering with touch sensitivity.
• ⚙️ Factory Reset (Last Resort): If the touchscreen still doesn't work, perform a factory reset. To do this, force restart the device, then hold Volume Up until Recovery Mode appears. Navigate using volume keys and select 'wipe data' and 'wipe all data' using the power button.
• 🛠️ After the reset, if the issue persists, contact Xiaomi customer support for further assistance or repair.