Proto's AI Avatars Enhancing Consumer Experiences in Retail, Sports, and Healthcare
CNBC TelevisionDecember 5, 20252 min152 views
6 connectionsΒ·7 entities in this videoβProto's AI Avatar Technology
- π‘ Proto is integrating artificial intelligence into its operating system, allowing AI avatars to interact with users.
- π These AI avatars can seamlessly pick up interactions when a human presenter can no longer beam in, ensuring continuity.
Applications in Sports and Entertainment
- πͺ Proto's technology is deployed in dozens of arenas and stadiums for meet and greets, merchandise interactions, and advertising.
- π Athletes and entertainers utilize the platform to engage with fans remotely.
Healthcare and Medical Consultations
- π©Ί The platform is HIPAA compliant, enabling top medical professionals to beam into remote rural clinics.
- π¬ Doctors can conduct private consultations with patients, such as cancer patients, providing a crucial sense of presence and information.
Retail and Hospitality Enhancements
- ποΈ In retail, Proto's AI avatars serve as concierges or a first point of contact for customers.
- π― This technology aims to improve the customer experience by helping them find products, thereby increasing revenue for retailers.
- β It's noted that AI avatars can lead to higher interaction and engagement compared to human staff, especially in large stores where customers might struggle to find items.
- π The AI solution helps customers feel more fulfilled and the experience becomes more sufficient, addressing the issue where an average of 3% of revenue is lost due to customers not finding what they need.
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Whatβs Discussed
ProtoArtificial IntelligenceAI AvatarsConsumer ExperienceRetail TechnologySports TechnologyEntertainment TechnologyHealthcare TechnologyHIPAA ComplianceRemote ConsultationsCustomer EngagementDigital Transformation
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