Plano Apartment Residents Without Hot Water for Weeks

Extended Lack of Hot Water

• 📌 Residents at the Belleview at Spring Creek Apartments in Plano have been without hot water for over two weeks.
• ⚠️ This issue persisted throughout the entire period when children were out of school due to the recent winter storm.

Root Cause and Repairs

• 💡 The property management company, VCAP Group LLC, identified aging boilers as the primary cause of the problem.
• 🛠️ Both boilers are currently being replaced, and repairs are expected to commence this week.
• 🤝 The city of Plano has become involved, and residents are hopeful for a swift resolution.

Resident Impact

• 💧 The prolonged absence of hot water has significantly impacted daily routines, including bathing and laundry.
• 💬 Residents express frustration, stating they cannot continue to live under these conditions.