OnePlus 15 PIN Not Accepted? Fixes & Factory Reset Guide

Regaining Access via OnePlus Support

• 💡 If your OnePlus 15 PIN is not accepted, the primary recommended solution is to contact OnePlus customer support.
• 🔑 Proving ownership of the device to support can allow them to help you regain access without data loss.

Factory Reset Options

• ⚠️ A factory reset will erase all data, including files, photos, applications, and settings, requiring you to set up the device as new.
• ⚙️ Two methods for factory reset are available: local recovery mode (detailed in a separate video) or a remote reset using Google's Find My Device.

Remote Factory Reset with Find My Device

• 🌐 To perform a remote reset, access the Find My Device website on another device using the Google account linked to your OnePlus 15.
• 📱 After logging in and selecting your OnePlus device, you can initiate a factory reset to regain access.

Troubleshooting with Safe Mode

• 🧩 If you remember your PIN but it's not accepted, a third-party application might be interfering with the lock screen.
• 🔒 Booting into Safe Mode disables third-party apps, allowing you to test your PIN.
• 🚀 To enter Safe Mode, turn off the device, then hold the volume down key after the OnePlus logo appears.
• ✅ Once in Safe Mode, you can remove the lock screen password via Settings > Security and Privacy, then reboot to normal mode.