Oklahoma Man Stranded, Loses Thousands After Pumping Bad Gas

Bad Gas Incident

• 📌 On April 30th, Jonathan Kirkwood broke down on the roadside just two miles after filling up his truck.
• ⚠️ He was stranded with approximately 10 other individuals who had also experienced vehicle trouble after using the same gas station.

Cause and Discovery

• 🔍 Stranded customers reported suspecting bad gas from the Thunder Travel Plaza.
• 🔬 A state fuel inspector was observed at the station and confirmed the gas station was at fault, noting 5 inches of water in their fuel tank.

Financial Impact and Resolution Attempt

• 💸 Kirkwood incurred $2,265 in repair costs for his truck, forcing him to take time off work.
• 💰 He contacted EEX customer service, who offered to cover $1,000 of the total repair bill.
• ❌ Kirkwood declined the partial reimbursement, deeming it unacceptable, and was told he would be put in contact with their insurance company, from whom he has yet to hear.

Customer Dissatisfaction

• 🗣️ Kirkwood expressed that it is unacceptable for businesses not to fully reimburse customers for damages caused by their faulty products.
• 🤝 He believes businesses should communicate effectively with customers when problems arise.