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NYCHA Tenants "Stranded" by Frequent Elevator Outages in Brooklyn Building

CBS New YorkApril 7, 20252 min2,954 views
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Elevator Malfunctions and Tenant Impact

  • 🏥 Clara Perez recounts a severe seizure experienced after being trapped in an elevator for a week, highlighting the life-threatening consequences of elevator failures.
  • ♿ Perez, who uses a motorized wheelchair and lives on the top floor, describes feeling "stranded" in her own home due to the constant elevator issues and inability to use stairs.
  • ⚠️ The building predominantly houses seniors and people with disabilities, making the elevator's unreliability a critical safety concern.

Daily Disruptions and Building-Wide Issues

  • 🗓️ Planned outages are frequent, with another scheduled for Friday, adding to the daily stress of residents.
  • 🏢 Residents report that elevator problems are a daily occurrence across multiple buildings in the development, with elevators stopping functioning within an hour of being restarted.
  • 🚨 Shenik Wois, VP of the tenant association, documented shaky elevators and malfunctioning doors, with her teenage daughter briefly stranded after school.

NYCHA's Response and Tenant Skepticism

  • 📞 A NYCHA spokesperson stated there have been 20 confirmed outages this year, all promptly addressed, and announced an inspection of all elevators this week.
  • ❓ Tenants express skepticism about the effectiveness of NYCHA's inspections, questioning how elevators are passing safety checks given the persistent problems.
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What’s Discussed

NYCHAElevator MalfunctionsTenant IssuesBrooklynWilliamsburgElderly ResidentsPeople with DisabilitiesBuilding SafetyElevator OutagesTenant Association
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