Motorola Edge 70: Fix Proximity Sensor Issues with Simple Steps

Troubleshooting Motorola Edge 70 Proximity Sensor

• 💡 If your Motorola Edge 70's screen stays on during calls or acts erratically near your face, this guide provides simple fixes.
• 🎯 The first step is to run a hardware test using the Device Help app to diagnose if the proximity sensor is functioning correctly.

Software and System Checks

• ⚙️ Ensure your phone's software is up-to-date by checking for system updates in the settings menu, as updates can resolve sensor-related glitches.
• 🔄 A simple phone restart can often fix minor software glitches affecting the proximity sensor.

Advanced Solutions and Physical Checks

• ⚠️ Consider a factory reset as a more advanced solution, but remember to back up all your data beforehand as this will erase your phone.
• 🧼 Remove any screen protectors, especially privacy glass, and gently clean the sensor area near the camera with a soft cloth, as obstructions can interfere with its function.

When to Seek Professional Help

• 🛠️ If none of the above steps resolve the proximity sensor issue, the sensor may be physically damaged, and you should contact Motorola support or visit a service center for repairs.