Missouri City Senior Apartments Elevator Repairs Progress After KHOU 11 Report

Elevator Outage at Jubilee Senior Apartments

• 📌 The Jubilee along the Texas Parkway in Missouri City has had its only working elevator down for approximately a week.
• ♿ Residents, including those with mobility issues like Betty Benford and her wheelchair-bound husband Alvin, are significantly impacted, making it impossible for Alvin to attend a crucial medical appointment.

Management Response and Tenant Assistance

• 🤝 Management company Asset Living, through their PR team, stated they have worked with four separate elevator service providers.
• 🚚 Apartment staff are conducting welfare checks and providing food assistance to tenants affected by the outage.
• 🚗 The apartment complex also plans to help residents with grocery shopping and arranging transportation.

Impact of Media Reporting

• 📣 Residents like Myrtle Welcome credit the KHOU 11 report for prompting management to take more significant action.
• 🛠️ While crews were seen working on the elevator on Saturday, residents emphasize they will be satisfied only when the elevator is fully functional.
• 💬 The sentiment among residents is that action was only taken after the media highlighted the issue, and they are waiting for tangible results.