Long Island Mom Demands Answers After Child Left Alone on School Bus

Incident Overview

• 💔 A Long Island mother is seeking a personal apology and answers after her seven-year-old son was left alone on a school bus for nearly 30 minutes.
• 📞 The child's emergency cell phone was instrumental in locating him after the bus driver apparently missed his stop.

Mother's Account

• 😥 Natalie Sers received a panicked call from her son, who stated he was alone on the bus after the driver had passed his regular stop.
• 📱 The son, trained by his parents, used his phone's video feature, showing only a baseball field, which caused his mother extreme distress.
• 🏫 School staff initially suggested the bus driver might have gone home, and Sers eventually found her son on the bus.

Bus Company and Driver Response

• 🚌 Guardian, the bus company, issued a sincere apology, stating they have a zero-tolerance policy and that the incident "shouldn't happen."
• 🚫 The bus driver, who was not new to the job, was terminated immediately following the incident.
• ❓ Sers has requested, but not yet received, dash cam video of the incident.
• ⚠️ The driver's only explanation for leaving the child was needing to use the bathroom.

School District and Safety Regulations

• 📜 The Uniondale School District stated the driver was removed from all future district bus routes.
• ⚖️ New York law mandates that school bus drivers physically check the bus at the end of every route and that all buses must have a child check reminder system.
• 😥 The child is now reportedly afraid to ride the bus.