Logitech MX Master 4 Not Charging or Turning On? Fix It Now!

Troubleshooting a Non-Charging MX Master 4

• 🔌 Inspect the USB-C cable for any visible damage or loose connections, ensuring it's securely plugged in at both ends.
• ⚠️ Avoid using incompatible third-party cables; try the original cable if possible for proper charging.

Cleaning and Testing Charging Solutions

• 🧼 Clean the USB-C port on the mouse using a soft brush, avoiding metallic tools that could cause damage.
• ⚡ Test charging with a different USB charger and cable, especially if the original isn't used.
• 💻 Try charging from multiple USB sources like a laptop, wall adapter, or powered hub to rule out port or power issues.

Performing a Power Reset

• 💡 Toggle the power switch off while the mouse is connected to the charging cable, wait 10 seconds, then turn it back on.
• ⏳ If the mouse remains unresponsive, leave it plugged in to charge for 30-60 minutes before attempting to use it again.

When to Seek Further Assistance

• 🆘 If charging issues persist, contact Logitech customer support for further troubleshooting guidance.
• 🔧 If Logitech support cannot resolve the issue, consider sending the mouse for professional repair or to Logitech for service.