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LG SMART Monitor: How to Run a Self-Diagnosis Image Test

HardReset.InfoMay 7, 20251 min86 views
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Accessing the Settings

  • ⚙️ To begin, click the gear icon on your remote control or the gear icon located in the top left corner of the screen.

Navigating to Support

  • 🖱️ Once in the settings, scroll down until you find the Support menu.
  • 🛠️ Within the Support menu, select the Screen Self Diagnosis option.

Running the Image Test

  • ⏳ The system will take a moment to load the self-diagnosis test.
  • 🖼️ A test image will be displayed on your screen. Carefully observe if the image is shown clearly.
  • ✅ If the image is clear, select Yes. If you notice any issues or the image is not clear, select No.

Next Steps for Issues

  • 🆘 If the image is not displayed clearly, the monitor will prompt you to contact LG Support Center.
  • ℹ️ Before calling, have your monitor's model name, software version, and serial number readily available.
  • 📞 The video demonstrates selecting 'No' to proceed to the information needed for contacting LG support.
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LG SMART MonitorSelf DiagnosisImage TestTroubleshootingPicture QualityLG Support CenterSettings MenuRemote Control
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