HUAWEI MatePad 11.5: Fix PIN Not Accepted & Forgot PIN Solutions

Troubleshooting PIN Issues on HUAWEI MatePad 11.5

• 💡 If your PIN is not accepted on your HUAWEI MatePad 11.5, first try entering the last PIN you used.
• ⚠️ If the normal mode doesn't work, try entering safe mode to see if a third-party application is causing the issue.

Entering and Using Safe Mode

• 🚀 To enter safe mode, hold down the power button, then hold down the restart option, and confirm to restart.
• ✅ Once in safe mode, try entering your PIN again. If it works, go to Settings > Biometrics and Password and select Disable lock screen password.
• 🔑 Confirm the disabling by entering your PIN again, then restart your tablet normally.

When PIN Solutions Fail

• 💬 If you still cannot access your device, contact HUAWEI customer support. Providing proof of ownership may allow them to help without erasing data.

Factory Reset Options

• ☁️ If direct support isn't possible, you can perform a factory reset using Huawei Cloud. Sign in to Huawei Cloud on another device, go to Find my device, select your tablet, and choose Erase data.
• ⚙️ Alternatively, a local factory reset can be performed by entering recovery mode. Instructions for entering recovery mode on this specific tablet are available in a separate video on the channel.