HP ProBook 635: Step-by-Step Hardware Diagnostics Guide

Downloading and Installing HP Diagnostics

• 💻 Open a web browser and search for the HP diagnostic tool.
• 🖱️ Navigate to the official HP support website and select 'Diagnose PC hardware issues in Windows'.
• ⬇️ Click the download button for the HP diagnostics application and then open the downloaded file.
• ✅ Accept the user agreement and choose your preferred installation folder before proceeding.

Running System Tests

• ⚙️ Launch the HP diagnostics tool and grant necessary permissions for camera, microphone, and location access.
• 📊 Navigate to 'System Tests' and choose between a fast or extensive system test based on your available time.
• ⏳ The extensive test requires more time but provides a more thorough check.

Interpreting Test Results

• 📈 After the tests complete, review the notifications for any specific instructions or issues.
• ⚠️ If a test fails, the tool will provide guidance on how to troubleshoot the problem.
• 🔋 For battery tests, you may be prompted to discharge the battery for a specific period before re-running the test.
• ✅ Generally, if all tests pass, your HP ProBook 635's hardware is functioning correctly.