How to Support Your Boss Through Organizational Change
Manager ToolsJune 11, 202533 min2 views
28 connectionsΒ·36 entities in this videoβUnderstanding Resistance to Change
- π‘ The "cool" thing to do when change is introduced is to disagree, grumble, or complain, but professionals are supportive of their boss's change efforts.
- π The concept of the "or cart" illustrates three groups during change: those actively pulling (supporters), those in the cart (neutral/dead weight), and those hanging off the back (resistors).
- π§ Most individuals resist change due to biological predisposition towards sameness and avoiding trouble, making active support crucial.
- β οΈ It's important to distinguish between active resistance and inadvertent mistakes or forgetting, avoiding a "witch hunt" for minor errors.
The "Machiavellian" Approach to Change
- π― If you believe a change is a bad idea, the most sensible approach is to give it a fair shake and let it fail on its own merits.
- π If a change is actively resisted, a manager cannot determine if the failure is due to the idea itself or the team's lack of effort.
- π£οΈ Organizations are not democracies; while input is valuable, unanimous approval is not required before a change is implemented.
Behaviors of a Team Player
- β Being a team player is defined by a set of behaviors, not just a state of mind, and includes verbally supporting new initiatives.
- π€ When your boss introduces change, verbally support it in meetings and with colleagues, even if you might have chosen a different path.
- π¬ Phrases like "I can see why we want to change that" or "That seems like a step worth taking" demonstrate support without needing to be overly enthusiastic.
- π« Organizations are not designed to foster constant disagreement; if your idea isn't chosen, support the winning decision rather than pouting or withholding effort.
Supporting Your Boss in Their Absence
- π Support your boss even when they are not present by not joining colleagues who are complaining about changes.
- βοΈ The only ethical paths are to be supportive both to your boss's face and behind their back, or to actively resist if it's a matter of conscience (though most workplace disagreements are not ethical issues).
- π Being supportive to your boss's face and unsupportive behind their back is nasty, unethical, and relationship-destroying.
- π The recommended path is to support your boss when they are present and when they are not, which is the professional and ethical choice.
Embracing Change as Inevitable
- π Change is inevitable; organizations that resist it, like those slow to adopt email or new software, are often steamrolled by history.
- π Being a team player means verbally supporting your boss, not being two-faced, and withholding your best work efforts is detrimental.
- π The time to influence change is before a decision is made, not by dragging your feet afterward.
- π€ Supporting the winning decision, even if it wasn't your preferred choice, is a crucial aspect of collaboration and teamwork.
Knowledge graph36 entities Β· 28 connections
How they connect
An interactive map of every person, idea, and reference from this conversation. Hover to trace connections, click to explore.
Hover Β· drag to explore
36 entities
Chapters15 moments
Key Moments
Transcript123 segments
Full Transcript
Topics10 themes
Whatβs Discussed
Organizational ChangeBoss SupportResistance to ChangeTeam PlayerProfessionalismManager ToolsChange ManagementWorkplace DynamicsEmployee SupportCollaboration
Smart Objects36 Β· 28 links
CompaniesΒ· 2
PeopleΒ· 9
ConceptsΒ· 19
ProductsΒ· 3
MediasΒ· 3