How to Restore Account PIN on TOSHIBA Dynabook Tecra: Microsoft & Local Accounts

Restoring PIN with a Microsoft Account

• 💡 If you're logged in with a Microsoft account and have forgotten your PIN, you can click "I forgot my PIN" if you know your Microsoft account password or can access your email to reset it.
• 🔑 After clicking "I forgot my PIN" (you may need to click it twice), enter your Microsoft account password or use an email code for verification.
• ✅ Once verified, you can set a new PIN for your account. Remember to choose one you can recall.

When Microsoft Account Reset Fails

• ⚠️ If you cannot reset your PIN via the Microsoft account, the only option is to perform a fresh installation of Windows.
• 🗑️ This process will delete all your data unless it has been backed up. A guide on installing Windows from a USB is available on the channel.

Restoring PIN with a Local Account

• ❓ For local accounts, entering the wrong password will present an option to restore the password.
• 🔒 You will need to answer the security questions you previously set up (e.g., first pet's name, birth city).
• 🧠 Answering these questions truthfully is crucial for successful password recovery.

When Local Account Reset Fails

• ❌ If you cannot answer the security questions for your local account, the only solution is to install Windows from a USB drive.
• 💾 This will also result in the erasure of all unbacked-up data.