How to Hard Reset Sony WI-C100 Earphones: Step-by-Step Guide

Turning Off the Headphones

• 🎧 First, ensure your Sony WI-C100 headphones are turned off by pressing and holding the multifunctional button on the left earcup.

Performing the Hard Reset

• ⚠️ To initiate a hard reset, simultaneously press and hold the volume down button (marked with a minus icon) and the multifunctional button.
• 🔵 Continue holding both buttons until the LED light flashes blue four times, indicating the reset process has begun.

Re-pairing with Your Device

• 📱 Before re-pairing, remove the Sony WI-C100 from your device's Bluetooth list by selecting 'Forget Device' or the information/settings icon.
• 🔌 To re-enable pairing mode, press and hold the multifunctional button on the headphones until they automatically enter pairing mode.
• 📡 Your headphones should now appear in your device's Bluetooth list as a new device; tap on it to connect.
• ✅ A successful connection means the hard reset and re-pairing process is complete.