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How to Handle Interview Questions You Don't Know the Answer To

Manager ToolsJune 11, 202523 min
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Admitting You Don't Know

  • πŸ’‘ Interviewers do not expect perfect answers to every question.
  • 🎯 Honesty and transparency are key attributes hiring managers seek.
  • πŸ”‘ The adage "hire for attitude, train for skill" highlights the value of traits like honesty over specific technical skills.
  • πŸš€ Admitting you don't know shows integrity, which is more teachable than skills.

The Pitfalls of Making Up Answers

  • ⚠️ Making up answers, or "playing the game," can lead to getting the job but struggling to keep it.
  • 🧩 The "Horseman's Wager" illustrates that fabricating skills can result in being unable to perform the job duties, leading to eventual failure.
  • 🎭 Constantly bluffing your way through work creates a stressful and unsustainable professional life.

Avoiding Evasive Responses

  • πŸ’¬ "Proricating" or speaking evasively is not an outright lie but uses words to avoid a clear answer.
  • πŸ—£οΈ This tactic, exemplified by politicians and characters in shows like "Yes Minister," snows the interviewer with jargon and clichΓ©s.
  • 🚫 It's frustrating for the interviewer and ultimately unhelpful, as it doesn't demonstrate capability.
  • βœ… It's far better to be truthful and say, "I'm sorry, I don't have experience with that."

Leveraging Similar Experiences

  • 🧩 If you don't have a direct answer, ask if a similar experience would count.
  • 🎯 This allows you to demonstrate relevant skills without fabricating information.
  • 🀝 For example, if asked about unpopular policy decisions, you could offer an experience with enforcing customer refund policies.
  • ❓ Always ask first if the similar experience is relevant to avoid wasting interview time.

Maintaining Interview Momentum

  • 🧠 Don't let one unanswerable question derail the rest of your interview.
  • πŸ“ˆ Most candidates have one question they can't answer; it's rarely an instant fail.
  • 🌟 Focus on providing strong answers for the remaining questions, treating each as a fresh opportunity.
  • 🧘 Practice letting go of a difficult question to maintain focus and composure.

The Importance of Practice

  • πŸ› οΈ Practice answering a wide range of relevant interview questions out loud.
  • 🎭 This helps you become comfortable with admitting you don't know and moving on.
  • βœ… Video recording yourself or practicing with a friend can reduce stress and improve performance.
  • 🌱 Be honest about your experience and get the job based on your true merits.
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What’s Discussed

Interview SkillsBehavioral InterviewingAnswering Difficult QuestionsHonesty and TransparencyAttitude vs SkillInterview PreparationCareer AdviceJob SearchProfessional DevelopmentCommunication Skills
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