How to Fix Unreliable Battery Level on EDIFIER X5 Pro Earbuds

Troubleshooting EDIFIER X5 Pro Battery Issues

• 💡 Check for software updates using the EDIFIER Connex application. Ensure your earbuds are added to the app and look for any available firmware updates, as this can resolve battery level inaccuracies.
• 📌 Refresh battery status by placing the earbuds in their charging case, closing the lid, and waiting approximately 15 seconds. After this period, open the case and check if the battery level has updated correctly.

Performing a Factory Reset

• ⚙️ If the previous steps do not resolve the issue, a factory reset is recommended. Place the earbuds in the charging case without closing the lid.
• ⚡ Press the connection button located near the USB-C port on the charging case three times. The indicator light will start blinking white, signaling the reset process.
• ⚠️ The light will then flash white and red, indicating the reset is complete and the earbuds have entered pairing mode.

Reconnecting Earbuds After Reset

• 📱 To reconnect your EDIFIER X5 Pro earbuds to your phone, go to your phone's Bluetooth settings.
• 🗑️ Locate your earbuds in the device list, tap the information or settings icon, and select 'Forget Device'.
• 🔄 On Android, tap 'Pair new device'. On iOS, you may need to toggle Bluetooth off and on. Then, select your EDIFIER X5 Pro from the list to re-establish the connection.