How to Fix TP-LINK Tapo C230 Camera Viewing Issues in the App

Troubleshooting Tapo C230 Viewing Problems

• 💡 If you can't see the live preview of your TP-LINK Tapo C230 camera, first try restarting the app.
• ⚙️ Within the app's gear icon, check your network connection and ensure the camera's firmware is up to date.

Re-adding the Tapo C230 Camera

• 🗑️ If the camera is not found in the app, you may need to remove the camera from your device list.
• 🔌 After removing, power cycle the camera by restarting it.
• ➕ Then, go to 'Add Devices' in the app, find your Tapo device, and follow the prompts to power up and set up the camera again.

Connecting to Wi-Fi and Setup

• 📶 When connecting to Wi-Fi, note that the Tapo C230 only connects to 2.4GHz networks, not 5G.
• 🔑 Select your 2.4GHz network, enter the password, and wait for the camera to connect.
• ⏳ The full setup process can take 2 to 5 minutes.

Finalizing Camera Setup

• 🏠 After setup, you can name your device and choose its placement location (e.g., 'living room').
• ✅ Once completed, the camera preview should be working. Firmware may also auto-update between 3-5 AM.