How to Fix SOUNDCORE P40i Earbud Battery Level Differences

Troubleshooting Uneven Earbud Battery Levels

• 💡 Check for firmware updates via the Soundcore app. Ensure you have the latest software version, as this can resolve battery imbalance issues.
• ⚠️ If firmware updates don't help, perform a factory reset on your SOUNDCORE P40i earbuds. Place them in the charging case and press and hold the connection button on the back for at least 10 seconds until the light flashes rapidly three times.

Re-pairing and Charging

• 🔄 After the factory reset, remove and re-pair the earbuds with your device. Forget the device in your Bluetooth settings and then pair them again as a new device.
• 🔋 The final step is to fully charge both earbuds. Place them in the charging case, close it, and ensure they reach a full charge. This can sometimes correct discrepancies in battery levels.

When to Seek Further Help

• 📞 If the battery levels remain different after trying these steps, it may indicate a hardware problem. In such cases, it is recommended to contact customer service for further assistance.