How to Fix SONY WF-SP800N Earbud Battery Level Differences

Troubleshooting SONY WF-SP800N Battery Mismatches

• 💡 Check for software updates via the Sony Headphones Connect app to ensure your earbuds have the latest firmware.
• ⚠️ If an update is available, install it; if not, or if it doesn't resolve the issue, proceed to the next step.

Performing a Factory Reset

• 🎧 Place both earbuds in the charging case without closing the lid.
• 🛠️ Press and hold the touch areas on both earbuds simultaneously until the LED lights turn off.
• ✅ Release your fingers once the lights stop flashing and the reset is complete.

Final Steps and Support

• 🔋 After the reset, remove the earbuds and allow them to reconnect to your phone.
• 📈 If the battery levels remain different, fully charge both earbuds and check again.
• 📞 If the problem persists, it is recommended to contact customer service for further assistance.