How to Fix Shuttering Sound on Soundcore C30i Earbuds

Troubleshooting Shuttering Audio on Soundcore C30i Earbuds

• 💡 Check for the latest software update through the Soundcore application, as this can resolve audio issues.
• 🎶 Adjusting the equalizer settings or trying different sound effect modes might also fix intermittent sound.
• 🔗 Disable the dual connection feature in the application, as this can sometimes cause audio stuttering. Allow about 10 seconds for this setting to take effect.

Performing a Factory Reset

• ⚠️ If other methods fail, a factory reset is recommended. Place the earbuds in the charging case.
• 🔴 Press and hold the button on the bottom of the charging case until a small light flashes red three times slowly.

Reconnecting After Reset

• 📲 Remove the earbuds from your phone's Bluetooth settings (forget device on Android).
• 🔌 After the factory reset, the earbuds will enter pairing mode automatically. Tap on the device to reconnect them.
• ✅ Test the connection and sound to ensure the issue is resolved.