How to Fix SAMSUNG Galaxy XCover7 Pro Microphone Not Working: Permissions, Cleaning & Updates

Troubleshooting Microphone Permissions

• 💡 Check app permissions for specific applications like 'Contacts' to ensure they have access to the microphone.
• 🔍 Navigate to Security and Privacy > Permissions > Permission Usage to review which applications have recently used the microphone.
• 📌 Access More privacy settings and Permission Manager to see a detailed list of which apps have access to the phone and microphone.
• ⚠️ Be aware that permissions can be accidentally removed, as seen with an example of Discord losing microphone access.

Cleaning the Microphone Port

• 🛠️ Locate the microphone port, typically found at the bottom of the phone.
• 🚫 Avoid using metallic objects like needles, as they can damage the port.
• ✅ Use a non-metallic tool such as a toothpick or a soft, dry toothbrush for cleaning.
• 💧 Do not use wet cleaning materials, as moisture can further damage the microphone.

Testing and Software Updates

• 🎤 Use the Voice Recorder app to test the microphone's functionality after cleaning.
• 📈 Observe the audio levels in the recording to confirm if the microphone is picking up sound, especially when speaking directly into the port.
• 🌐 If experiencing specific issues like static or cutting out, search the internet for solutions related to those exact problems.
• 🔄 To fix general bugs affecting microphone performance, go to Software Update and install any available updates.