How to Fix PIN Not Accepted on REDMI Note 15 Pro 5G: Solutions & Resets

Initial Troubleshooting Steps

• 💡 Distinguish PIN types: Ensure you are entering the device security PIN, not the SIM card PIN, as they are often confused.
• 📞 Contact Xiaomi Support: If you cannot remember your PIN, reach out to Xiaomi customer support. Prove ownership with a receipt or warranty to potentially regain access without data loss.

Factory Reset Options

• ⚠️ Data Loss Warning: A factory reset will erase all data from your device. Prioritize contacting support if data preservation is crucial.
• ☁️ Remote Factory Reset: If your device has a Google account linked, use Google's Find My Device website on another device to remotely factory reset your Redmi Note.
• ⚙️ Recovery Mode Reset: If no Google account is linked, you can perform a factory reset through the device's recovery mode. A separate video on the channel details this process.

Safe Mode for PIN Issues

• ❓ PIN Not Working: If you remember your PIN but it's not unlocking the phone, a third-party app might be causing issues.
• 🔒 Enter Safe Mode: To test this, turn off the phone, then press and hold the power button until the Xiaomi logo appears, release, and then hold the volume down button until the phone vibrates and enters safe mode (indicated by a bottom-left corner label).
• ✅ Test PIN in Safe Mode: Once in safe mode, try entering your known PIN. If it works, the issue is likely a third-party app.
• 🚫 Disable Screen Lock: If the PIN works in safe mode, navigate to Settings > Fingerprints, Face data, and screen lock, select 'Turn off screen lock', and then reboot your device normally.