How to Fix No Sound on SONY WF-SP800N Earbuds After Connecting to Phone

Troubleshooting No Sound on SONY WF-SP800N Earbuds

Clearing App Cache and Updating Applications

• 🎶 Clear the cache of your music player application (e.g., Soundcloud, Apple Music, Spotify) and reopen it.
• ⬆️ Ensure your audio applications are updated to the latest version by checking the app store or Google Play.

Checking Earbud Software and Device Restart

• 🎧 Open the Sony Headphones Connect app to check for and install any available software updates for your WF-SP800N earbuds.
• 🔄 If updates don't resolve the issue, restart your phone or tablet to refresh the connection.

Performing a Factory Reset

• 🔌 To perform a factory reset, place the earbuds in the charging case without closing the lid.
• ✋ Press and hold both touch areas on the earbuds until they turn off.
• 💡 After the reset, remove the earbuds from the case; they should reconnect to your phone automatically.
• ✅ Test the sound to see if the issue is resolved.