How to Fix No Sound on HUAWEI FreeBuds 5i After Connecting to Phone

Troubleshooting No Sound on HUAWEI FreeBuds 5i

• 💡 Restart the audio player by removing the app from your recent apps list and reopening it.
• 📌 Ensure your audio player app is updated to the latest version from the App Store or Play Store.

Updating Earbud Firmware

• 🎧 Connect your HUAWEI FreeBuds 5i to the Huawei AI Life application on your phone.
• ⚙️ Navigate to your earbuds in the app and check for available firmware updates.
• 📥 If an update is available, place the earbuds in the charging case (without closing it) and tap Download and Install.

Device and Earbud Resets

• 📱 Restart your phone or tablet to clear temporary glitches.
• 🔋 To perform a factory reset on the FreeBuds 5i, place them in the charging case (do not close it).
• 🔴 Press and hold the connection button on the right side of the case until the indicator light blinks red (this may take around 10 seconds).

Reconnecting Your Earbuds

• 🔄 After the factory reset, the earbuds will enter pairing mode automatically.
• 🚫 Go to your phone's Bluetooth settings, find your FreeBuds 5i, and select Forget Device.
• 📲 Re-pair the earbuds by tapping on them in the Bluetooth device list and completing the connection process.
• ⚠️ If you use dual connection, ensure you reconnect to both devices.