How to Fix No Sound During Calls on Samsung Galaxy A14 4G

Troubleshooting Call Audio Issues on Samsung Galaxy A14

• 📞 Check call volume during an active call, ensuring the volume bar is fully white by using the side volume up button.
• 💡 Note that call volume is only adjustable during an active call, not from the main sound settings menu.

Managing Audio Connections

• 🎛️ Disable Bluetooth to prevent audio from being rerouted to connected devices like headphones, speakers, or car systems.
• 🧼 Clean the earpiece carefully using a soft brush, avoiding any metallic objects that could cause damage.

Software and Device Checks

• 📲 Test calls in another app such as WhatsApp to determine if the issue is app-specific or system-wide.
• 🔄 Restart the smartphone by holding the power and volume down buttons simultaneously, then tapping restart.
• ⬆️ Update the phone's software to the latest version, as older versions may contain glitches that affect call audio.