How to Fix No Sound During Calls on HUAWEI Pura 80 Pro

Troubleshooting Call Audio Issues on HUAWEI Pura 80 Pro

Checking and Adjusting Volume Settings

• 📞 During an active call, use the side buttons to adjust the call volume.
• ⚙️ Access Sounds and vibration settings to specifically adjust the call volume slider.

Managing Device Connections and Audio Output

• 🎧 Disable Bluetooth to ensure no external devices like headphones or car systems are connected and diverting audio.
• 🧼 Clean the earpiece gently with a soft brush to remove any dirt or debris that might be obstructing sound.

Testing and Software Solutions

• 📱 Test calls using different applications, such as the default phone app or messaging apps like WhatsApp, to isolate the issue.
• 🔄 Restart your HUAWEI Pura 80 Pro by holding the power button and selecting the restart option.
• ⬆️ Check for software updates by navigating to Settings > System and updates > Software update, as outdated software can cause sound problems.