How to Fix Left and Right Earbud Battery Level Differences on SOUNDCORE C40i

Troubleshooting SOUNDCORE C40i Battery Imbalance

• 💡 Check for the latest firmware by opening the Soundcore app, tapping on your earbuds, and selecting 'Update firmware'. If an update is available, install it.
• ⚠️ If firmware updates don't resolve the issue, perform a factory reset.

Performing a Factory Reset

• 🎧 Place your SOUNDCORE C40i earbuds in the charging case.
• ⚡ Locate and press and hold the connection button at the bottom of the charging case until a small light flashes red three times.
• 📱 Remove the earbuds from your phone's Bluetooth settings by selecting 'Forget device'.
• 🔌 For Android users, after the factory reset, the earbuds should automatically enter pairing mode. Tap to pair them again.

Final Steps and Support

• 🔋 Fully charge both earbuds and check if the battery levels are now consistent.
• 🆘 If the problem persists after these steps, it is recommended to contact customer service for further assistance.