How to Fix HUAWEI FreeBuds 5i Left vs. Right Earbud Battery Imbalance

Update Software via HUAWEI AI Life App

• 💡 Ensure your HUAWEI FreeBuds 5i have the latest software version by checking within the HUAWEI AI Life application.
• 🚀 If an update is available, tap 'Download and install' and allow the earbuds to update while in the charging case.

Perform a Soft Reset

• 📌 To perform a soft reset, place both earbuds into the charging case and close it.
• 📲 After the earbuds disconnect from your phone (indicated by 'not connected' on iOS or moving to 'saved devices' on Android), open the case to allow them to reconnect automatically.

Factory Reset and Reconnection

• ⚠️ For a factory reset, place both earbuds in the case but do not close the lid.
• ⚡ Press and hold the connection button on the right side until the front LED light blinks red (approximately 10 seconds).
• 🔗 After the reset, you will need to forget the device in your phone's Bluetooth settings and then re-pair the earbuds.
• 🔄 For dual connection devices, ensure you reconnect to both.

Final Troubleshooting Step

• 🔋 If the previous steps do not resolve the battery imbalance, fully charge both earbuds in the charging case.
• ✅ After charging, check the battery levels again through the HUAWEI AI Life app to see if the issue is fixed.