How to Fix Ghosting on Samsung The Frame TV in Art Mode

Power Cycle and Restart

• 💡 Power cycle your Samsung The Frame TV by holding the power button on the remote.
• 🔌 Unplug the TV from the power source for at least 30 seconds to ensure a full restart.
• ✅ Power the TV back on and check if the ghosting issue in Art Mode is resolved.

Adjusting Art Mode Settings

• 🎨 Navigate to the sidebar, select 'Art', and then 'Art Mode Options'.
• 🌙 Disable Night Mode to prevent the TV from being overly bright in dark environments, which can reduce ghosting.
• ⏱️ Adjust the 'Sleep After' setting to a shorter duration to limit display time and potentially help the TV reload the page, reducing ghost images.

Software and Device Maintenance

• 💻 From the sidebar, go to 'All Settings' > 'Support' > 'Software Update' and check for available updates.
• 🛠️ If updates are found, download and install them.
• 🚀 In the 'Support' menu, run 'Device Care' and then 'Manage Storage' to check if storage is full.
• 🧹 If storage is full, delete unused applications or clear the cache for specific applications by selecting 'View Details' and then 'Clear Data' or 'Clear Cache'.

Self-Diagnosis and Support

• 🔍 Within the 'Device Care' menu, select 'Self-diagnosis' and then 'Picture Test' to diagnose display issues.
• 🆘 If the problem persists after troubleshooting, contact Samsung Support for further assistance or to arrange for repair.