How to Fix Fingerprint Sensor on REDMI Note 15 Pro 5G: Step-by-Step Guide

Troubleshooting Fingerprint Sensor Issues

• 💡 Remove old fingerprints first by navigating to Settings → Security → Fingerprints, Face Data & Screen Lock, entering your password, selecting, and removing previously enrolled prints.
• 🧼 Clean the smartphone screen thoroughly with a microfiber cloth to ensure a smooth surface for the sensor.
• ⚠️ If the problem persists, consider if a screen protector is interfering; try removing it or replacing it with an original Xiaomi protector.

Enrolling a New Fingerprint

• 👆 Tap 'Add Fingerprint' and firmly press the scanner circle with your fingertip.
• 🎯 For better accuracy, use different parts of your fingertip during the enrollment process.

Software and System Updates

• 📶 Connect your device to the internet and check for Xiaomi HyperOS software updates in the 'About phone' section.
• 🔄 If updates are available, download and install them. Regardless, restart the phone to ensure all changes are applied correctly.

Testing the Sensor

• 📱 After restarting, you may need to use your password initially.
• ✅ Attempt to unlock the smartphone using the fingerprint scanner to confirm if the issue is resolved.
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