How to Fix Bluetooth Pairing Issues on House of Marley Positive Vibration XL Headphones

Troubleshooting Bluetooth Connectivity

• 💡 Ensure your Bluetooth is turned on in your device settings before attempting to connect.
• 🎯 If initial connection fails, try reconnecting the headphones from your device's Bluetooth list.

Performing a Soft Reset

• ⚡ To perform a soft reset, press and hold the multi-function button on the right ear cup until the LED light flashes red rapidly.
• 🔌 After the reset, press and hold the multi-function button again until the LED flashes blue to turn the headphones back on and initiate reconnection.

Re-adding Headphones to Device

• ⚙️ If the soft reset doesn't work, remove the headphones from your device's paired list by clicking the information or settings icon and selecting 'Forget Device'.
• 📲 For Android users, tap 'Pair New Device' to re-enter pairing mode automatically.

Manual Pairing Mode

• 🔵 If your headphones don't enter pairing mode automatically after being removed, press and hold the volume up and volume down buttons simultaneously until the LED flashes blue and red.
• 🎶 This action will put the headphones into pairing mode, allowing you to reconnect.

Factory Reset Procedure

• ⚠️ As a last resort, perform a factory reset by first turning off the headphones (press and hold the multi-function button until the LED flashes red).
• 🔄 Continue holding the multi-function button until the LED flashes red rapidly again, indicating the factory reset is complete.
• 📱 After the factory reset, remove the headphones from your device's list, then turn the headphones back on by pressing and holding the multi-function button until they enter pairing mode (LED flashes blue and red), and then tap to connect on your device.