How to Fix AMAZFIT Helio Ring Green Light Not Turning Off

Troubleshooting the AMAZFIT Helio Ring Green Light

• 💡 If the green light on your AMAZFIT Helio Ring sensors remains on even when not worn, first try cleaning the sensors with a microfiber cloth or towel.

Resetting the Ring and Dock

• 📱 To reset the ring's settings, unpair the Helio Ring from your smartphone within the Zepp/AMAZFIT app.
• 🔌 After unpairing, remove the ring from the charging dock, unplug the dock's cable, wait 5 seconds, plug it back in, and then reseat the ring on the dock.

Performing a Charging Dock Reset

• 📌 Locate the reset pinhole on the charging dock, typically near the cable connection.
• 🛠️ Insert a pin-like tool into the pinhole and press the button inside for approximately 10 seconds.
• 🚦 Observe the light indicator sequence: it will turn red, then dark, then white.

Re-pairing and Confirmation

• 🔵 After the dock reset, the light will pulse blue, indicating it's ready to be paired again.
• ✅ Re-pair your Helio Ring with your smartphone through the app to confirm the issue is resolved and the sensors stop measuring when the ring is not worn.