How to Factory Reset Your Arlo Pro 5 Security Camera

Factory Resetting Your Arlo Pro 5

This guide details two methods for performing a factory reset on your Arlo Pro 5 security camera, restoring it to its original settings.

Resetting via the Arlo App

• 💡 To begin, navigate to Devices in the Arlo app, select your camera, and tap the settings icon.
• 📌 Confirm the action by tapping Remove Device, which will disconnect it from your account.
• 🚀 The camera can then be added back by selecting the Pro Series and specifically the Arlo Pro 5S.
• ⚠️ Ensure you connect to a 2.5 GHz network, as 5G networks are not supported for this initial setup.
• 📸 Follow the on-screen instructions, including scanning a QR code, and name your camera.
• ⚙️ The system will then check for and install any available software updates.

Resetting Using the Physical Sync Button

• 🛠️ First, remove the camera from its housing by pressing the release button and pulling it out.
• 🎯 Locate the sync button on the bottom of the camera.
• ⚡ Press and hold the sync button for approximately 15 seconds until the red LED flashes three times, indicating a reset.
• 🔄 After the reset, the camera is disconnected and can be re-added using the same process as the app method.
• 📶 You may have the option to set up a 5G network during the re-adding process.