How to Contact Shein Customer Service via the App

HardReset.InfoMarch 28, 20251 min336 views

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Accessing Shein Customer Service

📱 Open the Shein app on your device to begin.
👤 Navigate to the 'Mi' tab, located in the bottom right corner of the screen.

Finding Support Options

📦 Under the 'My Orders' section, locate and tap on 'Customer Service'.
❓ You will find a list of frequently asked questions that may address your issue.

Direct Contact with Shein Support

✍️ If your issue is not covered in the FAQs, you can type your problem directly into the customer service field.
💬 Press the 'Customer Service' button to open the text field for your inquiry.
⏳ Shein customer service will respond to your typed issue promptly.

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What’s Discussed

Shein Customer ServiceShein AppCustomer SupportOnline ShoppingOrder InquiriesReturnsFrequently Asked Questions

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