How to Contact a Supplier on the AliExpress App: Step-by-Step Guide

Contacting Suppliers on AliExpress

• 💡 Open the AliExpress app on your device and navigate to the product you are interested in.
• 📌 On the product details page, locate and tap the message icon (resembling a speech bubble) at the bottom.
• 💬 This action will open a private message thread with the supplier, allowing you to type and send your inquiry.

Messaging a Supplier About an Existing Order

• 🛍️ To contact a supplier for an order already placed, go to the 'Account' section in the app.
• 📄 Select 'My Orders' and tap 'View All' to find the specific order.
• 💬 Within the order details, you will find an option to message the supplier directly.
• ✉️ Type your question, send it, and then await a response from the supplier.