How to Contact a Seller on the AliExpress App: Step-by-Step Guide

Contacting Sellers on AliExpress

• 💡 Open the AliExpress app on your device to begin the process of contacting a seller.

Messaging a Seller About a Product

• 📌 Navigate to the product page you are interested in.
• 💬 Look for the message icon, typically located at the bottom of the product page, to initiate a private message conversation.
• ✍️ Type your question directly into the message field and send it to the seller.

Contacting a Seller After Placing an Order

• 👤 Go to the 'Account' section in the app, usually found at the bottom.
• 📦 Tap on the 'My Orders' tab to view your purchase history.
• 🛍️ Select the specific order you wish to discuss to open its details.
• ✉️ Within the order details, you will find an option to message the seller directly.

Receiving Replies and Notifications

• ⏳ After sending your message, wait for the seller's response.
• 🔔 You will receive a notification when the seller replies, so you don't need to constantly check the chat.