How to Change Mobile Number in Porter App

Accessing the Porter App

• 🚀 To begin, open the Porter app on your mobile device.

Navigating to Help Options

• 💡 Once the app is open, locate and click on the "Help" option available within the application interface.
• 💬 After clicking 'Help', select the "Start Chat" (बातचीत शुरू कीजिए) option to proceed with your request.

Initiating Mobile Number Change

• ✅ From the chat options, choose "Account Update" (खाता अपडेट) to manage your account details.
• 🔑 Within the account update section, specifically select the option "I want to change my mobile number" (मैं अपना मोबाइल नंबर बदलना चाहता हूं).

Providing a Reason for Change

• 📝 The app will prompt you to select a reason for changing your mobile number, such as "network issue" (नेटवर्क समस्या), "lost phone" (मेरा मोबाइल नंबर उपलब्ध नहीं है खो गया है), or "other reasons" (अन्य कारण).
• 📌 You can choose a reason like "network issue" or indicate that your phone number is unavailable/lost.

Finalizing the Request

• 📞 After submitting your request, the Porter team will call you back within 24 hours to assist further.
• 🔄 During this call, you will need to provide your new mobile number to the Porter team for them to update it in your Porter app account.