How to Cancel an Unpaid Order on the AliExpress App

Cancelling an Unpaid AliExpress Order

• 📱 Open the AliExpress application on your device and navigate to the 'Account' section.
• 📄 Tap on 'My Orders' and then select 'View All' to see your order history.

Locating and Requesting Cancellation

• 🔍 From the list of all orders, find and select the specific unpaid order you wish to cancel.
• ❌ On the order details page, locate and tap the 'Cancel Order' button.
• 📝 You will be prompted to select a reason for the cancellation; choose the one that best fits your situation.
• ✅ After selecting a reason, ensure you submit the cancellation request to finalize the process.

Refund Process and Timeline

• ⏳ Once the cancellation is submitted, you will need to wait for your money to be returned.
• 💰 Refunds typically take between 3 to 20 business days, depending on your original payment method.