How to Cancel an Order on the AliExpress App

Cancelling an AliExpress Order

• 📱 Open the AliExpress application on your device and navigate to the 'Account' section at the bottom.
• 🛒 From your account, tap 'View All' under the 'My Orders' section to see your order list.
• 🔍 Locate and tap on the specific order you wish to cancel to open its details.

Submitting the Cancellation Request

• ❌ On the order details page, find and tap the 'Cancel Order' button.
• 📝 You will be prompted to select a reason for the cancellation; choose the one that best applies to your situation.
• ✅ After selecting a reason, submit your cancellation request to proceed.

Refund Process and Timeline

• ⏳ Once your cancellation is submitted, you will need to wait for your money to be returned.
• 💳 The refund is typically processed within 3 to 20 business days, depending on your original payment method.