How to Cancel an AliExpress Payment Using the App

Cancelling an AliExpress Payment

• 📱 Open the AliExpress application on your device and navigate to the 'Account' section.
• 📦 Access 'My Orders' and tap 'View All' to see your order history.
• 🔍 Locate the specific order you wish to cancel, typically found in the 'To Ship' section if the payment has been processed but not yet shipped.

Submitting a Cancellation Request

• 📝 Tap on the order to view its details and then select the 'Cancel Order' option.
• ❓ Choose an appropriate reason for cancellation from the provided list.
• ✅ Ensure you submit the cancellation request; the seller must approve it for the order to be fully cancelled.

Refund Process and Timeline

• 💸 Once the seller approves the cancellation, the payment will be automatically refunded to your original payment method.
• ⏳ The refund typically takes 3 to 20 business days to reflect, depending on your payment method.