How to Cancel an AliExpress Order Using the Mobile App

Canceling an AliExpress Order

• 📱 Open the AliExpress application on your device and navigate to the 'Account' section.
• 🛒 Tap 'My Orders' and then 'View All' to see your purchase history.
• 🔍 Locate the specific order you wish to cancel and tap on it to view its details.

Submitting a Cancellation Request

• 🚫 Look for the 'Cancel Order' button; this option is only available if the seller has not yet shipped the item.
• 📝 If the button is present, tap it and select the most appropriate reason for cancellation from the provided list.
• ✅ Confirm your cancellation request; a message will indicate that the request has been sent to the seller.

Checking Cancellation Status and Next Steps

• 📬 If the seller has already shipped your item, the 'Cancel Order' option will not be visible.
• 📦 In such cases, you will need to wait for the delivery and then initiate a dispute for a refund if desired.
• 🧐 You can check if your cancellation was successful by returning to the order details and verifying if the status has updated to 'Cancelled'.